Like most home inspectors who have been around the block, I have encountered real estate agents who have tried to either undermine, down play, minimize or argue away many of the defects or issues found during an inspection. The more issues found, the more negotiations that may be required to finalize a sale or worst the sale may fall through. Many inspectors, especially new ones, find themselves perplexed when finding serious defects, for fear future inspection client referrals from the agent may be in jeopardy. As a result many inspectors learn to approach the home inspection with “kid gloves”, using calm and non-alarming language to explain away serious issues.

As home inspectors our job is to uncover and disclose defects, safety issues and other items that could cause harm or present the client with unanticipated expenses. We should be educating our clients to the best of our ability about the property condition. We should not be minimizing issues by making statements like; “a lot of homes have this issue”, nor should we be; “blowing stuff” out of proportion. Inspectors should clearly and accurately convey to the client the actual observed property conditions. Dealing with the findings is up to the parties involved with the sale, not the inspector. If the buyer, seller and agent can’t come to agreeable terms for the sale, it’s not the fault of the inspector.

So do you want an inspector who’s more concerned about future agent referrals than one who reports, without reservation, the actual property conditions? Hiring a “real” independent home inspector is one way to insure you will receive such an inspection and report.

Dennis Robitaille
MA License #007
NH License #111
Inspecting homes in MA, NH & ME since 1983.